Scenic Meghalaya Tour 5 Days Guwahati to Shillong Cherrapunji Dawki

Payment Policy:
For all services contracted, 50% advance payment should be made to hold/confirm the booking. Triplrrr
Roam, Relax & Repeat 6
Rest 50% of the amount can be paid a day before or day of the arrival but definitely before the
commencement of the services.
Team triplrrr hold the right to decide on the amount to be paid as advance payment based on the
nature of service & time left for the commencement of the service.
Besides above, in certain cases like hotels or resort bookings during the peak season (Christmas /New
Year) or during fairs/festivals, full payment may be required in order to hold space on confirmed basis.
Please note that such payments are non-refundable.
All payments should be done by online mode.
No deal in cash with company representatives.
Not to make payment via paytm or google pay or any other channel to avoid any kind of fraud.
Kindly make payment only in company bank accounts strictly.
In case of doubt, please contact +91 7031821275 / 7059814238 before making payments.

Cancellation & Refund Policy:
In the event of cancellation/amendment of travel arrangements due to any reason – we must be
notified of the same in writing. Please make sure your intimation reaches us between office hours (10:am
-7:00 pm on Monday - Saturday).
More than 28 days prior to arrival at destination - deposit/advance amount only.
Between 15-28 days: 75% of total holiday cost.
14 days or less prior to arrival at destination - 100% of the total holiday cost.
In case of super peak season hotel bookings, a separate cancellation policy is applicable which we shall
advise you as and when applicable.
In case you cancel/amend the trip after commencement, refund would be restricted to a limited
amount, which too would depend on the amount that we would be able to recover from our suppliers of
services i.e. hotels/transporters etc.
No refund in case of no show, road blocks, accidents, natural calamities.
Your refund requests will be answered & processed promptly, if you don't receive the reply within one
business day reach us at +91 7031821275/7059814238. We will not be responsible in case email/mail fails
to reach us.
Refund will be processed to your bank account only & may take up to 7-14 business days. No refund will
be done through cash.

Terms & Conditions:
As per the directive given by the government of India, all Indian/foreign nationals are required to
provide proper proof of identification upon check-in. Valid identification documents are: passport & visa
together, voters’ ID card, current driver’s license. All the documents must include a photograph.
Hotel/camps or any kind of accommodation can deny stay if valid ID proof is not provided. The
company is not responsible for any ID proof related issues.
For extra adult, many hotels provide an extra mattress instead of an extra bed. Kindly inform us in
advance if you prefer only an extra bed instead of an extra mattress.
Due to any reason, if the vehicle breaks down due to technical reasons, we will try our best to arrange
another vehicle as soon as possible for the major problems. For minor problems that will not take much
time, vehicles will be repaired. Kindly cooperate.
We shall not be responsible for any delays & alterations in the program or expenses incurred directly or
indirectly due to natural hazards, flight cancellations, accidents, breakdown of transport, weather,
sickness, landslides, closures/blockades due to political unrest, or any such incidents.
AC will not work in all hill areas or stopped/parked vehicles.
Pick up and drop point will be one only (if multiple pickups and drop please mention email conversation
before booking).
The rates are subject to change, depending on the fluctuation of diesel/petrol prices in India. If the
prices increase more than 5% than the time of booking, we will increase the rate even if the rates are
confirmed earlier.
We reserve the right to give you a similar car if the car you booked is unavailable.
At many tourist destinations/hill stations, some of the roads/shopping markets/mall roads have 'no
entry' for all or some bigger tourist vehicles depending on the destination along with time restrictions
also. In this kind of situation, guests have to manage another available mode of transport with an
additional cost and on a direct payment basis. This cost is not included in the ideal package inclusion.
It is presumed that the tourist is medically fit to undertake the tour. If you have a certain kind of allergy
(especially for food) or any serious health issues, kindly inform us in advance.
No cancellation or any refund will be made if the situation is beyond our control, such as bad weather,
landslide, climatic conditions, or any other natural disaster, fire, any embargo, acts or decisions of
government, political or national crisis, roadblocks, heavy snowfall, acts of terrorism, or other similar
causes, strikes or problems at airlines, rails, buses, hotels, or transporters, labor unrest, insolvency,
business exigencies, operational and technical issues, route and flight cancellations or due to which the
customer could not reach the destination and which is beyond our control.
No refund for short stay or unveiled facilities.
The company is not responsible for any accident/injury/death/theft of person or property during the
course of the tour.
All rights reserved to management to cancel any service without any refund until full advance money
towards the service is received from the customer and accepted by the company. The company can
change the features or functionality of the services at any time, without any notice.
We, as a service provider, shall be under no liability whatsoever in respect of any loss or damage arising
directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder
having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time